Reference

How 777taka Handles Your Personal Information

Your account data — the details you share when you join, deposit via bKash, Nagad or Rocket, and contact support — is collected and used only for the purposes described in this policy.

Data collected at account levelbKash, Nagad, Rocket payment contextYour right to access or request deletionBangladesh-region eligibility appliesContact us to raise a data query
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777taka How 777taka Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Security around your account data is built into how 777taka operates day to day — not added as an afterthought. From the moment you deposit via bKash or Nagad to the point a withdrawal clears to your Rocket wallet, your transaction data travels over encrypted connections. Below are the four areas where we apply specific controls to keep your information accurate, private and under your control.

Account Security Login sessions use OTP verification tied to your registered mobile number. Unusual access patterns trigger an automatic hold until you re-verify, reducing the risk of unauthorised entry.
Cookie and Session Data We use session cookies to keep you logged in across pages and preference cookies to remember your display settings. You can clear these at any time through your browser or mobile settings.
Data Retention Policy Active account data is held for the life of your account. After closure, records are retained only as long as required by applicable law in your eligible region, then deleted or anonymised.
Requesting Changes Write to us with your account email to request a data copy, correct a detail, or ask for deletion. We verify your identity before acting on any change to protect you from third-party interference.
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to exercise a data right — access, correction or deletion — or if you have a question about how we handle information tied to your bKash, Nagad or Rocket payment details, our support team is the right starting point. Send your request through any of the channels below, and include your registered account email so we can locate your record quickly. We aim to respond to all data-related queries within a reasonable period; complex requests may take longer depending on verification steps required under applicable law.

Live Chat Start a chat session from the 777taka lobby on your phone or browser. Describe your data query and we will log it immediately for follow-up.
Email Support Write to our support address with your account email in the subject line. Data requests sent by email receive a written acknowledgement so you have a record.
Account Help Form Use the in-account help form when logged in. Queries submitted this way are already linked to your profile, which speeds up the verification step.

Common Questions About Our Privacy Policy

These are the questions we hear most often about how 777taka handles personal data, payment records and account information. If your question is not covered here, contact us directly through live chat or email and we will respond in writing.

We collect your name, contact details, chosen payment method — bKash, Nagad or Rocket — and device information. This is used to verify your identity and process your transactions securely.

We share payment data only with the processors needed to complete a transaction you have authorised — for example, your bKash or Nagad provider. We do not sell this data to any other party.

After account closure, we retain records for the period required by applicable law in your eligible region. Once that period ends, your data is deleted or anonymised.

Yes. Write to our support team with your registered account email and request a data copy. We verify your identity first, then provide a summary of what we hold about your account.

Use the in-account help form or email support. State clearly what you want corrected or removed. We will confirm receipt and act within a reasonable timeframe under applicable law.

This policy applies to accounts in eligible regions. Whether you can access 777taka depends on your local law and eligible region. Where Bangladesh law sets specific data obligations, those take priority over our general policy terms.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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